Make the difference as a

Process Excellence Manager

As Process Excellence Manager you will be part of a small team of professionals within Mediq Benelux. You will play a key role in the development of Mediq’s process framework. You will be supporting and educating the business in the improvement and documentation of their processes with an End to End perspective. The Business Process Management capability within Mediq is still emerging, the focus and position of the team is still subject of change. The development of this capability plays a crucial role in executing on our strategy which is aimed to deliver the right and most efficient outcomes to European Healthcare.

What will you do?

  • Own and develop the Business Process Framework and it’s governance
  • Safeguard standards and quality of the process documentation
  • Support and educate the business in the craft of Business Process Management
  • Support the business in identifying & implementing improvement opportunities in the right priorities
  • Participate in cross-functional projects in the role of process consultant
  • Continuously connect People, Process and System

As a Process Excellence Manager it’s your responsibility to embed the capability of Business Process Management in the organization. In order to do that you will work closely with the BNL Transformation team and several project teams working on improvements in Mediq’s Service Delivery. Based on a E2E view you will optimize and streamline processes, while you support and educate the business responsible in documenting them conform the Process Convention.

What is your background?

  • 7 to 10 years of experience in the field of Business Process Management, preferably in a healthcare related field
  • Knowledge and experience in the use of Process Modeling Software, preferably ARIS
  • Knowledge of Market to Cash, Record to Report and Supply Chain Processes
  • Experience with modelling in BPMN
  • Willingness to drive a change journey for a company who is currently immature on processes, while has identified this as a critical area to transformation
  • Looking towards the future, affinity or experience with process-mining techniques is a pre

You as a person:

  • Results oriented, pragmatic yet data driven
  • Social animal, capable to communicate and connect at different layers within the organization
  • Writing and speaking both Dutch and English


Mediq is a major player in global healthcare; every day we improve the lives of millions of people; we provide medical devices and care solutions; at home, with GPs, at hospitals or other care institutions; Mediq is owned by Advent International.
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Application process

Online application
Complete your profile, upload your cv and add your motivation
Your application will be reviewed, where applicable we may check your professional qualifications
1st interview
You get to know Mediq and we get to know you
2nd interview
Together we will dive deeper into the job and how that matches up with your talents.
If you and we are enthusiastic about the match we have, we make you a good offer.
Welcome to Mediq!
You have a new job and we love to welcome you to Mediq!