Make the difference as a

Program Manager E2E

Do you want to make a big impact on an organization? Do you have a passion for and a track record in End-to-End process optimization? Are you experienced in initiating, defining and executing projects as a project or program manager? Can you define and drive the conditions needed to be successful in project execution Do you have experience in setting up a Business Process Organization and the required governance with the rest of the organization to support successful project execution and embedding continuous improvement? Can you operate and have an impact on all levels of an organization? Then we are looking for you!

What will you do?

The Program Manager End-to-End operations will transform Mediq into an End-to-End focused organization optimally equipped to provide excellent service to our customers. He/she will define, implement and embed a continuous improvement organization in order to be able to execute the process improvement projects and maintain the implemented best-in-class processes. He/she will be part of the Transformation team of Mediq Benelux. The purpose of this team is to drive change and execution within Mediq at scale to improve performance and our organizational health.

As Program Manager End-to-End operations your focus is on the following areas:

  • Define and execute the projects and the umbrella program needed to transform the organization into an End-to-end focused organization optimally equipped to provide excellent service to our customers.
  • Set the conditions to be able to execute the End-to-End projects successfully. The program manager should define, implement and embed a continuous improvement organization in order to be able to execute the process improvement projects and maintain the implemented best-in-class processes. The roles and responsibilities of the functions within this Business Process Organization needs to be defined and agreed throughout the organization as well as the governance within this BPO organization and with the rest of the organization.
  • Define and implement End-to-End Business Process framework connected to the Business Process organization, have the processes mapped on all levels and make sure that the organization works according to the agreed processes.

And the best part is that above activities need to be done in parallel: “Showing by doing”. Make impact by proving that your ideas are working and that they give results. Not thinking of theoretical concepts but actually defining concepts, translate them into operating models and practical processes and implement them.

What is your background?

Qualifications

  • Master's degree in business, IT or related field
  • +10 years of experience in process optimization
  • Proven track record in hands-on leading and driving transformations projects
  • Analytical skills
  • Experience with/certifications in project management methodologies such as Prince2, IPMA, Agile/Scrum and P3O
  • You proficient in Lean Six Sigma and have at least a Green Belt
  • Affinity with IT (SAP ECC, SAP CRM and EDI preferred)
  • Persistent in achieving results
  • Proven stakeholder management skills.
  • Fluent in Dutch and English language.
Utrecht

Utrecht

At our head office in the Meern, we lay the foundation for good service to our customers. From De Meern we have contact with all customers, suppliers, but also the government and insurers. Every day thousands of customers are helped and informed from De Meern. With the large Customer Contact department, De Meern is the beating heart of our organization. De Meern is also the (international) headquarters of Mediq. In De Meern you will find Mediq's group management and international staff departments, including for example finance and IT. Finally, in De Meern you will find the management of the Mediq Netherlands organization and the Dutch staff departments such as finance, HR, communication and quality. The nice thing about working at De Meern is that you work at Mediq's head office, where everything comes together. You get to know about 500 different employees and all aspects of our business here.

General

Mediq is a major player in global healthcare; every day we improve the lives of millions of people; we provide medical devices and care solutions; at home, with GPs, at hospitals or other care institutions; Mediq is owned by Advent International.
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Application process

1
Online application
Complete your profile, upload your cv and add your motivation
2
Screening
Your application will be reviewed, where applicable we may check your professional qualifications
3
1st interview
You get to know Mediq and we get to know you
4
2nd interview
Together we will dive deeper into the job and how that matches up with your talents.
5
Offer
If you and we are enthusiastic about the match we have, we make you a good offer.
6
Welcome to Mediq!
You have a new job and we love to welcome you to Mediq!